The unglamorous half, properly owned
Most outages are not exotic. A certificate expired, a disk filled up, a deploy went out on a Friday, or the backup nobody had ever restored turned out to be empty. This is the work of making those things boring.
What you end up with
- Deploys that run from one command, or automatically on merge
- Monitoring and alerts that reach a real person
- Backups on a schedule, with a restore you have watched work
- A written runbook so this does not live in one person's head
How the work actually goes
We find out what is actually running
Almost every system has something undocumented: a server someone set up by hand, a cron job nobody owns, a certificate renewing on a personal account. We map it, write it down, and tell you plainly where the real risk sits.
Deploys become boring
Shipping should be a routine event, not a ceremony. We get you to one repeatable command, or automatic release when a change is approved, with a way back if something is wrong. Teams that can deploy safely fix things faster, which matters more than any single fix.
Something watches it that is not you
Uptime checks, error tracking and a few alerts that mean something, routed to a named person rather than a channel everyone ignores. The goal is specific: you hear about a problem from your monitoring, not from a customer.
Backups you have seen restored
An untested backup is a guess. We set the schedule, then restore one in front of you and time it, so you know both that it works and how long recovery actually takes. That number matters more than the backup itself.
What we build it with
Everything is defined in code and committed to your repository. No server that only one person knows how to rebuild, and no configuration that exists solely inside a cloud console.
- AWS CDK
- Amazon ECS Fargate
- Amazon RDS
- Docker
- GitHub Actions
- Vercel
- Turborepo remote caching
Questions people ask us
- Can you do this for an app you did not build?
- Yes, and that's most of this work. We start with the audit, which stands alone. If you take the findings and hand them to your own team, that's a perfectly good outcome.
- Will there be downtime while you change things?
- We plan for none, and where a change genuinely requires it we agree a window with you in advance. Nothing structural happens without you knowing when.
- Who gets called at three in the morning?
- Whatever you have agreed. Some clients want alerts routed to their own team with our runbook to follow; others want us on call. Both are fine, but it is decided explicitly rather than assumed.